UDOMEE
Online Learning Institute
PRIVACY POLICY
Website: udomee.com | Governing Law: Indian Law | Effective Date: May 2026
1. Introduction
At Udomee, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (udomee.com), enroll in our courses, attend webinars, or purchase any digital product or service.
By using our platform, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
2.1 Information You Provide Directly
- Full name, email address, phone number, and location when you register or purchase.
- Payment details (processed securely via third-party gateways — we never store card data).
- Course progress, quiz responses, and feedback submitted on the platform.
- Messages or queries sent through our contact form, email, or social media.
2.2 Information Collected Automatically
- IP address, browser type, operating system, and device information.
- Pages visited, time spent, links clicked, and other usage analytics.
- Cookies and tracking technologies (see Section 7 for details).
2.3 Information from Third Parties
- If you sign in via Google, Facebook, or another social platform, we receive your profile info as permitted by that platform.
- Payment processors may share transaction confirmation details.
3. How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your account and provide access to purchased courses or products.
- To process payments and send order confirmations and receipts.
- To send course-related updates, batch schedules, and class reminders.
- To send newsletters, promotional offers, and new course announcements (you may opt out anytime).
- To improve our platform, content quality, and user experience.
- To respond to your support queries and resolve complaints.
- To comply with applicable Indian laws and regulations.
4. How We Share Your Information
Udomee does NOT sell your personal data. We may share your information only in the following limited circumstances:
- With trusted third-party service providers (payment gateways, email platforms, analytics tools) strictly to operate our services.
- With legal authorities if required by law, court order, or to protect our rights.
- In the event of a business merger or acquisition, with appropriate notice to users.
All third parties we work with are required to maintain the confidentiality and security of your data.
5. Data Storage & Security
- Your data is stored on secure servers with industry-standard encryption.
- We use HTTPS across our website to protect data in transit.
- Access to personal data is restricted to authorised Udomee personnel only.
- While we take all reasonable precautions, no system is 100% secure. We are not liable for any breach caused by factors outside our reasonable control.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by emailing support@udomee.com. We may retain certain data as required by Indian law or for legitimate business purposes.
7. Cookies Policy
Udomee uses cookies and similar technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for core platform functionality (login sessions, cart).
- Analytics Cookies: Help us understand how users interact with our platform (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
8. Your Rights
As a user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal data, subject to legal obligations.
- Right to Opt-Out: Unsubscribe from marketing communications at any time.
- Right to Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, email us at: support@udomee.com
9. Children’s Privacy
Udomee’s services are intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has provided us with personal data, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party websites or tools (e.g., Facebook, YouTube, WordPress). Udomee is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of Udomee after any update constitutes acceptance of the revised policy.
12. Contact Us
- Website: udomee.com
- Email: udomeeacademy@gmail.com
- Support: Via our official social media pages or website contact form
Your trust matters to us. Udomee is committed to keeping your data safe.